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Terms & Conditions

Terms and Conditions

1. Acceptance of the Terms

By accessing, using or registering for an account on our platform (the "Platform"), you ("User", "You" or "Your") agree to be bound by these terms and conditions (these "Terms"). If You do not accept these Terms in their entirety, please do not use Our Platform.

2. Eligibility Requirements

To register for an account with Us or access Our services, You must meet the following eligibility requirements:

  • Be at least 18 years old;
  • Provide accurate personal information to verify Your identity and age; and
  • Comply with all applicable laws and regulations in Your jurisdiction.

3. Minimum Age Requirements

You must be at least 18 years old to register for an account or access Our services. Providing false or misleading information regarding Your age may result in termination of Your account, forfeiture of any winnings, or both.

4. Geographic Restrictions

Access to the Platform is restricted to users located within specific jurisdictions as determined by Us from time to time. If You are accessing the Platform outside these designated areas, please do not use Our services.

5. Account Registration Rules

To register for an account with Us:

  • Provide accurate and complete personal information;
  • Comply with all applicable laws and regulations in Your jurisdiction; and
  • Not provide false or misleading information to obtain registration or access to the Platform.

6. One-Account-Per-User Policies

You may only hold one active account on Our Platform at any given time. Registering multiple accounts or creating new accounts while an existing account remains open will result in suspension or closure of all relevant accounts, forfeiture of any winnings, or both.

7. Identity Verification and KYC

To verify Your identity, You must comply with Our Know-Your-Customer (KYC) policies, including providing identification documents as requested by Us. Failure to provide the necessary documentation may prevent withdrawal of funds, termination of your account, or both.

8. Account Accuracy Obligations

You are responsible for ensuring that all information provided in connection with Your registration and account management is accurate, complete and up-to-date.

9. Account Security Responsibilities

To protect access to the Platform, You must:

  • Choose a unique login name and password;
  • Keep Your login credentials confidential; and
  • Use anti-malware software and keep it updated on Your devices when accessing Our services.

10. Login Credentials and Password Protection

You are responsible for maintaining confidentiality of Your login credentials (including username and password) to prevent unauthorized access to the Platform or misuse by others.

11. Restricted Behaviour and Prohibited Activities

The following behaviours and activities are prohibited:

  • Creating multiple accounts;
  • Sharing or exchanging account information, login details or other security features with third parties; and
  • Engaging in any form of manipulation, collusion, abuse of Our systems, algorithms, mechanics or rules to gain an unfair advantage.

12. Bonus and Promotion Rules

To participate in bonus offers or promotions:

  • Read and comply with the applicable terms for each promotion;
  • Understand the wagering requirements associated with bonuses; and
  • Comply with all other conditions set by Us from time to time regarding specific promotions.

13. Wagering and Gameplay Conditions

Wagers placed on Our Platform are governed by Our standard rules, including but not limited to:

  • Winnings will be paid out in accordance with applicable laws and regulations;
  • All bonuses must meet minimum wager requirements (as specified);
  • Bet limits apply; and
  • Cash-outs may be subject to certain restrictions.

14. Bonus Abuse Prevention

To prevent bonus abuse or misuse of Our systems, We reserve the right:

  • To withhold any winnings if You are deemed to have engaged in such behaviour;
  • To modify, restrict or cancel specific promotions at any time without notice; and
  • Take disciplinary action against Users who repeatedly break these Terms.

15. Deposits and Withdrawals

If applicable:

  • Please review Our full deposit/withdrawal policy for details on applicable fees, minimums, maximums, processing times and other conditions;
  • Ensure that all transactions comply with the laws of Your jurisdiction; and
  • Verify funds before attempting withdrawal to avoid loss or unauthorized transaction issues.

16. Verification Before Withdrawals

Withdrawal requests may be delayed if:

  • You are required to verify account information (KYC);
  • The requested amount exceeds your winnings;
  • There is a technical issue affecting Our services;

Please refer to Our full deposit/withdrawal policy for details on verification procedures, including potential additional documentation or processes.

17. Processing and Review Procedures

Processing times may vary depending on the transaction type, jurisdiction and availability of information. Please be aware that delays in processing withdrawals due to external factors will not constitute breach of our contract with You.

18. Responsible Gambling Expectations

You must:

  • Play responsibly by managing Your time at Our Platform;
  • Not exceed budget limits or set win/loss limits for Yourself;
  • Make use of responsible gambling tools available (as determined from time-to-time), such as the ability to limit purchase during a session, exclude oneself temporarily and ask assistance if needed.
  • Familiarize yourself with relevant problem-gambling resources provided by Us.

19. Self-Exclusion and Account Restrictions

You have the right to opt-out or restrict access:

  • Request exclusion from participating in Our services through designated mechanisms; or
  • Ask for account restrictions based on individual requirements.

Please review our Responsible Gaming Policy for detailed guidelines, contact information, external organizations and available resources regarding self-exclusion or restricted usage procedures.

20. Game Fairness and RNG Systems

We use certified Random Number Generators (RNGs) to ensure that gameplay is unbiased and fair, as tested by third parties periodically.

21. Technical Interruptions or Voided Gameplay

Technical malfunctions or system errors may cause losses in game outcomes:

  • Losses resulting from such issues will be nullified;
  • Replays, rematches, recalculation of game progress may occur at Our discretion;
  • In rare situations, refunds may be processed for impacted users.

22. Suspension or Closure of Accounts

Your account can be suspended temporarily or terminated by Us if:

You fail to comply with these Terms; We suspect multiple-account activity; You breach laws applicable in Your location.If termination is due to policy infringement or technical malfunction, any remaining balance will be returned as applicable.

23. Intellectual Property and Platform Ownership

All Our rights (including copyright) regarding software, trademarks, branding elements on this platform remain vested exclusively with Us. Any unauthorized reproduction, distribution of our IP for purposes beyond normal usage can lead to termination, revocation or other consequences under respective laws where relevant.

24. Limitation of Liability

We shall not be liable in any way:

  • For direct loss incurred due to You using the services without required age compliance;
  • In situations governed by circumstances unforeseen at start of this agreement.If liability cannot otherwise be limited under our policies, it will follow applicable jurisdiction guidelines for determining non-excessive and suitable compensation.

25. Modification of Terms

We may change or modify these Terms:

At any time as stated in the text (please see terms regularly) without advance notification;Or before informing affected parties;According to need.Please stay updated by checking your account on platform regularly

26. Contact or Support Guidance

For help with general queries, customer support information and a list of resources regarding responsible gaming:

  • Please refer Our contact page
  • Look into online forum posts discussing the matter.

27. Applicable Licensing or Regulatory Oversight

The Platform is regulated by designated regulatory bodies as determined from time to time.